The Australian law firm Henry Davis York (HDY) has been recognised as the most recommended law firm in Australia for 2015, according to an annual survey of professional service buyers and users conducted by Beaton Research.
HDY achieved the highest 'Net Promoter Score' (NPS) of any law firm in the country according to the results. The NPS is established by asking respondents how likely they are to recommend a firm to a friend or colleague, on a scale of 0 to 10.
Depending on the scores, respondents are grouped into three categories - promoters, neutrals or detractors. The percentage of promoters less the percentage of detractors yields the Net Promoter Score.
HDY is also the most recommended medium-sized law firm according to the survey's findings.
In other categories the most recommended large firm is Allens, whilst the most recommended small firm is Hopgood Ganim.